Call now: 0333 772 0292

EXPERIENCED ENGINEERS
ACROSS THE EAST MIDLANDS

Privacy Policy


Website privacy policy

This privacy policy sets out how Howard Ward Associates Ltd uses and protects any information that you provide when you use this website.

Howard Ward Associates Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Howard Ward Associates Ltd may change this policy from time to time by updating this page. You should check from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

What we collect

We may collect the following information:

  • name and title

  • contact information - email address, telephone numbers, property details including post code

  • other information relevant to the service we will be quoting to undertake for you

What we do with the information we gather

We require this information to understand your needs to provide you with a fee quotation for the service you are enquiring about, and for our internal record keeping.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Strictly Necessary Cookies:

There are certain first party cookies on this site that are necessary for the site to function. These are cookies that allow you to log into the site and access any protected content.

These cookies cannot be disabled.

Third Party and Nonessential Cookies:

We also use third party cookies and other nonessential first party cookies to enhance the functionality and/or accessibility of the site's content. You can indicate if you'd like to Allow or Block the these cookies.

If you deny these cookies certain areas of the site may stop functioning as expected.

Controlling your personal information

We can confirm that we will not sell, distribute, lease or pass on your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to Howard Ward Associates Ltd, Brewery House, Walkers Yard, Radcliffe on Trent, Nottingham, NG12 2FF or email our data controller michaela.towers@hwaconsulting.co.uk

If you believe that any information we have is incorrect or incomplete, please email or write to us as soon as possible, we will deal with your request promptly.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email or telephone, please use the following contact information.

Telephone: 0333 772 0292
Email: mail@sereports.co.uk

Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Call now: 0333 772 0292